Starkey hearing aid cleaning & care
Regular Starkey hearing aid cleaning is important to keep your hearing aids sounding clear, feeling comfortable and working reliably. Starkey hearing aids are worn for many hours every day and come into contact with moisture, earwax, skin oils, dust and dirt. If this build-up is not removed, it can affect microphone openings, domes, receivers, earmoulds or wax filters.
On this page, you will find suitable products for Starkey maintenance, cleaning and care. These include cleaning spray, cleaning tablets, mini wax cleaners, drying tablets and suitable replacement parts. Starkey wax filters, Starkey domes and Starkey chargers are especially important for regular care, as they directly affect sound, fit and everyday use.
How to clean Starkey hearing aids
When cleaning Starkey hearing aids, you should always work carefully and use only suitable care products. Electronic components must not be rinsed with water, and cleaning spray or moisture should not enter microphone openings, receivers, charging contacts or battery compartments. The purpose of cleaning is to remove dirt, earwax and moisture without damaging sensitive components.
Starkey states that regular care and cleaning can help extend the lifespan of hearing aids. Dry hands, a clean work surface and careful handling around microphone openings, sound outlets and filters are especially important. If the sound becomes duller, weaker or unclear, first check whether the wax filter, dome or sound outlet is blocked.
Cleaning Starkey Genesis AI and Evolv AI
For Starkey Genesis AI and Starkey Evolv AI hearing aids, pay particular attention to receivers, domes, wax filters and microphone openings. Many models in these series use RIC, BTE or in-the-ear designs, where earwax, moisture and dirt can quickly affect the sound outlet or filter area. Starkey provides dedicated support areas for Genesis AI and Evolv AI with information on use, care and maintenance.
After wearing your hearing aids, check whether the dome is visibly dirty, loose, discoloured or hardened. Also check the wax filter if the sound becomes duller, weaker or unclear. With rechargeable Starkey Genesis AI or Evolv AI hearing aids, the devices should be externally dry and clean before they are placed in the charger.
Daily cleaning
Wipe your Starkey hearing aids after wearing them with a dry, soft cloth or a suitable cleaning wipe. Check microphone openings, domes, receivers, earmoulds and visible openings. Carefully brush away dry residue without pushing dirt deeper into the microphone or receiver opening.
Weekly check
Check hard-to-reach areas once a week. These include domes, wax filters, microphone openings, receivers, earmoulds, battery compartments or charging areas. Small cleaning tools can help remove dry residue carefully. If a part is damaged, discoloured, hardened or heavily soiled, replacement is often more suitable than repeated cleaning.
Starkey cleaning products overview
A Starkey cleaning kit can be useful if you want to combine several care products for daily and weekly cleaning. Depending on the version, a cleaning kit may include cleaning spray, cleaning tablets, cleaning tools, a mini wax cleaner, drying tablets or other care aids. Which products you need depends on your Starkey model, hearing aid design and the replacement parts used.
Drying tablets
Drying tablets are a specific care product for reducing moisture. They are used together with a suitable drying solution or container and help draw moisture out of hearing aids when they are not being worn. This is especially relevant if your Starkey hearing aids are regularly exposed to moisture, for example through sweating, humid weather, travel or long daily wear.
Moisture can affect sensitive electronic components. Drying tablets are therefore a useful addition to external cleaning. They do not replace manual checks of domes, wax filters, earmoulds or visible openings. Before drying, visible dirt, skin oils and moisture should be removed from the outer surfaces.
Mini wax cleaner
A mini wax cleaner helps carefully remove earwax and dry residue from suitable areas. It can be especially useful when small openings, earmoulds or outer areas need controlled cleaning. Many tools also include a small brush or magnet, which can help with battery handling in battery-powered hearing aids.
Use the mini wax cleaner carefully and do not press it into sensitive openings. If the sound remains weak or dull, check the wax filter and dome. A change in sound is often caused by a dirty or worn replacement part, not by the hearing aid itself.
Cleaning tablets
Cleaning tablets are suitable for certain separate, non-electronic parts such as earmoulds or tubes. They must not be used for electronic Starkey hearing aids themselves. Electronic components, receivers, charging contacts and battery compartments should never be placed in cleaning solution or rinsed with water.
These products are especially useful if you use custom earmoulds or removable tubes. After cleaning, all parts should be completely dry before they are connected to the hearing aid again. This helps prevent moisture from reaching sensitive areas.
Cleaning spray
Cleaning spray is suitable for external cleaning of hearing aids, earmoulds and accessories. It helps remove dirt, earwax, skin oils and residue from surfaces. The spray should be used carefully: apply it to a soft cloth or suitable brush and clean the outer surfaces with it.
Do not spray cleaning spray directly into microphone openings, receivers, charging contacts or battery compartments. Cleaning spray is especially useful if you want more thorough surface care. However, it does not replace changing wax filters, domes or other wearing parts.
Starkey accessories for care and maintenance
In addition to cleaning products, replacement parts and chargers are also part of Starkey care. Starkey wax filters protect the receiver from earwax and should be replaced when the sound becomes dull, weaker or unusual. Starkey domes support fit, comfort and sound transmission in the ear. They should be replaced if they become hard, discoloured, blocked, loose or uncomfortable.
Starkey chargers can also be part of your daily routine, especially if you use rechargeable Starkey hearing aids. It is important that all accessories match your exact Starkey model. Similar-looking domes, filters, earmoulds or chargers are not automatically compatible.
FAQ about Starkey hearing aid cleaning
How often should Starkey hearing aids be cleaned?
Starkey hearing aids should be cleaned briefly every day. Wipe the devices after wearing them with a soft, dry cloth or a suitable cleaning wipe. Check domes, earmoulds, receivers, wax filters and visible openings regularly. If you produce a lot of earwax, experience moisture issues or notice changes in sound, more frequent cleaning or earlier replacement of individual parts may be necessary.
How do you clean Starkey Genesis AI and Evolv AI hearing aids?
Starkey Genesis AI and Evolv AI hearing aids should be cleaned externally with a soft cloth or cleaning wipe. Check domes, receivers, microphone openings and wax filters especially carefully, as these areas can come into direct contact with earwax, moisture and dirt. Do not spray liquid directly onto the hearing aid. If the sound becomes dull or weaker, first check whether the filter or dome is dirty.
What are Starkey drying tablets used for?
Starkey drying tablets help reduce moisture in hearing aids when they are not being worn. They are especially useful during heavy sweating, humid weather, travel or long daily wear. Drying tablets support cleaning, but they do not replace manual checks of wax filters, domes, earmoulds or visible openings.
Buy with confidence
At Japebo, you will find products for Starkey hearing aid cleaning, care and maintenance designed for everyday use. If you are unsure which cleaning products, wax filters, domes, chargers or drying solutions fit your Starkey hearing aid, contact us at info@japebo.nz. We will help you find the right solution for your model.